Website maintenance in Lyon — Your site kept up to date, secure and fast
Your website is not a one-off project — it is a living asset that needs ongoing care. Without regular maintenance, a website deteriorates: plugins go out of date, security holes pile up, performance slips and Google pushes it down to page 2. At KAYZEN, a web agency in Lyon's 9th arrondissement, we offer website maintenance and managed-service contracts tailored to small businesses and SMEs in Lyon and across Auvergne-Rhône-Alpes. Updates, backups, monitoring, security and small changes — we handle it all so you can focus on running your business. Plans start at €49/month, with no minimum term.
Why maintenance is essential once your site is live
An unmaintained site is a site in decline
A website is never “finished”. Technologies evolve, browsers update, Google changes its algorithms and hackers find new vulnerabilities. A site left to itself gradually loses performance, security and Google rankings. After 12 months without maintenance, most WordPress sites have dozens of overdue updates and become vulnerable to attack.
The risks of running a site without maintenance
The consequences of an unmaintained site are many and serious: security holes exploited by hackers (your site displays spam or redirects to malicious sites), plugin conflicts causing 500 errors, creeping slowness that drives visitors away and hurts your SEO, forms that silently stop working, and lost Google rankings to more responsive competitors.
Preventive vs corrective maintenance
Preventive maintenance always costs less than corrective maintenance. Updating a plugin takes 5 minutes — restoring a hacked site can take several days and cost several thousand euros. Our maintenance contracts are designed to prevent problems before they occur.
What our maintenance includes
CMS, theme and plugin updates
We apply all updates to your CMS (WordPress, Shopify, etc.), your theme and your extensions in a staging environment before deploying them to production. Every update is checked to make sure nothing breaks on your site. Security updates are applied as soon as they are released.
Daily backups
Your files and database are backed up automatically every day. These backups let us restore a clean version of your site after an outage, an error or a hack — they are included in all our contracts.
Uptime monitoring
Automated monitoring checks your site's availability every 60 seconds. If it goes down, we receive an immediate alert: the incident is handled Monday to Friday, 9 am to 7 pm, and dealt with as a priority the same working day. Uptime tracking is included in your monthly report.
Security and malware monitoring
Weekly scans of your site for malware, modified files or intrusion attempts. If anything is detected, we step in as a priority the same working day, then send you an incident report. Find out more about our web security and GDPR service.
Monthly performance optimisation
Every month, we check and optimise your site's performance: database clean-up, Core Web Vitals checks and optimisation of newly added images. Discover our Core Web Vitals optimisation service.
Small content changes
Depending on your plan, we make minor content changes: adding copy, replacing photos, updating opening hours, adding testimonials. You send us the material, we put it online.
Monthly site health report
Every month, you receive a clear, concise report: uptime, updates applied, security scans, performance and recommended improvements.
Our maintenance plan
Website maintenance — €49 a month or €490 a year
A single contract, in line with our public price list: updates to the site and its dependencies, daily backups, automated uptime monitoring every 60 seconds, weekly security scan, SSL certificate renewal, support and a monthly report. Maintenance is included for the first year with the Legacy package. Net prices — VAT not applicable, Article 293 B of the French CGI (tax code).
Our response times
Handling by severity
We work Monday to Friday, 9 am to 7 pm. High severity (site down, hacked): handled as a priority, the same working day. Medium severity (visible error, broken form): handled as quickly as possible, ahead of routine requests. Low severity (content change, question): handled as part of routine follow-up. In accordance with our Terms and Conditions of Sale, these times are indicative and do not constitute a firm commitment, unless otherwise stated in the quote.
Emergencies handled as a priority the same working day
Emergencies (site down, hacked) take precedence over any other request and are dealt with the same working day, Monday to Friday, 9 am to 7 pm. Our automated monitoring, which checks your site every 60 seconds, detects most problems before you notice them.
Monthly report included
The contract includes a concise monthly report. You know exactly what has been done, how healthy your site is and what we recommend for the following month. Transparency and accountability are at the heart of our relationship.
